The staff here at the Plaza Hotel & Casino understands your disappointment. We are asking for suggestions as to how to help make your stay in Vegas more enjoyable. If you would like to post any suggestions we will consider what we can do to help ease the frustration that alot of you must be feeling. The Plaza has always enjoyed a great relationship with your group and are trying to say "thank you" for your prior patronage. Please let us know what we can do to help.