OK, here are a few "helpful" hints in downloading Explorer 7. It is possible for "any" download not to load properly if "too many" programs are running on your PC. That's why you always get those annoying little windows "popping" up that tell you to shut down all other programs while downloading anything new, especially if it is going to "consume" a large space on your PC. Once Explorer 7 downloads "successfully", then of course it tells you that you need to "re-start" your PC in order for the changes to take place. Now your at the "critical" point where I believe most of you are going "wrong"! When your PC re-starts, Microsoft has "thoughtfully" given us a "new" window" with "several" options to read and check the "appropriate" blocks you would like to have as part of "your" new Explorer 7 program from your "old" Explorer 6 program such as "all" your personal links and settings. Be sure to read all "options" carefully and check the appropriate blocks before hitting "finish"! That should keep all of your "old" goodies from Explorer 6 with Explorer 7.............Ah what a "chore" it is these days to read the "fine" print............Enjoy Strikin' all.