Dear KIRK PERUSICH,
We are currently in the process of investigating your claim:
Case Number: PP-135-693-485
Transaction Date: Jan 16, 2006
Transaction Amount: -$105.30 USD
In order to continue with the investigation of your claim, we must request
documentation to support your claim that the item is not authentic. Please
obtain a document from an unbiased, third-party, such as a dealer,
appraiser, or another individual or organization that is qualified in the
area of the item in question (other than yourself), which clearly
identifies the item as not authentic. If possible, the document should
include a serial number and description of the item, and must be on
letterhead that includes the name, address, and phone number of the
individual, business, or organization so that PayPal may contact them if
necessary.
The documents should be faxed to PayPal at (402) 537-5760 (please note this
is a United States phone number, if you are faxing from outside the United
States, you will generally need to dial 00 1 before the number). Please
include a cover sheet with your fax that includes the email address
registered on your PayPal account and the ID number of your claim
(PP-135-693-485), so we may attach the documents to your claim as quickly
as possible.
We must receive your fax within ten days from the date of this message in
order to proceed with the investigation of your claim. If we do not receive
your fax within ten days, your claim will be cancelled. Unfortunately, we
are unable to grant extensions to this time period. Please note that PayPal
is unable to reimburse you for any costs or fees that may be incurred in
obtaining the requested documents. Any documents you provide may also be
supplied to the seller in your dispute if necessary.
Thank you for your cooperation and patience. We apologize for any
inconvenience this request may cause. Please do not misconstrue PayPals
request as suspicion that your claim is not valid. As we are an
internet-based business, we do not have the opportunity to review the
relevant items and evidence in question. Therefore, we must rely on the
documents described in our request to continue with the investigation of
your claim.
Sincerely,
Rick
Protection Services Department
PayPal, an eBay Company
PayPal Email ID PP720
ANY MEMBER CARE TO HELP IN THIS MATTER ?
IF NOT I WILL CONTACT MY COIN DEALER THANKS!
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