Oh my....and I was really excited about a Multi-strike machine. We had good luck on the machinie the first day it went into operation, but it sounds like that was about it. It's a shame the machine is so tight. It's not a good omen for collectors. Guess we will stick with the single machine by the cage. Thanks all for giving us some feedback. We still like the Palms and all the great strike series they come up with. Good people.....