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As you may have already heard, the cause for JackpotAuctions.com's recent down-time was a hard drive failure. Unfortunately, the failure occurred as our hosting provider was making a backup of our site. This backup was corrupted by the hard drive failure, leaving us without our daily backups. As a result of this, the most recent data we have available is from June 6th. This means any actions that had taken place between June 6th at 6 p.m. - June 13th 11p.m. (such as bids, listings, feedback) cannot be recovered.
All of the auctions that were not closed as of June 6th at 6 p.m., have been extended for 14 days to give the buyers a chance to place any bids that may have been lost as a result of the data corruption. So please take notice to the auctions that are currently listed in your "Selling" page. If you notice an auction that ended between June 6th at 6 p.m. - June 13th 11p.m., that you have already made contact with the bidder to arrange payment for the item, please send me an email to dj@jackpotauctions.com, and I will remove that auction ASAP, to prevent further complications.
I am very sorry for the inconvenience this has caused. As a token of our appreciation for you continued patience and understanding, we will be waiving all fees (including closing fees) for the remainder of the month of June.
If I can be of any further assistance, please feel free to contact me.
Best Regards,
Dj @ Jackpot
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