Hello -

If you have had a problem at the Flamingo, Las Vegas with older Silver Strikes coming out of the machine, you have my apologies. I am so sorry for any inconvenience you may have suffered. I have taken responsibility for the Strike Program at the Flamingo so please contact me at O'Shea's or ask the slot Floor person to contact me. The older Strikes are not supposed to be in the machine and I am glad I am now aware of the problem. I worked very hard to design a new twelve Strike collection, the "Join the Fun Series" and I will do my best to rectify the problem of older Strikes. Your continued support is very important to us at Park Place and we want to give you the best service we can.

Janel Cole
O'Shea's/Flamingo